Shipping & returns


While we hope you love your purchase, we also know that it doesn't always work out.

Unworn merchandise with tags attached and in original packaging may be returned within 7 days. Merchandise sent back 7-14 days after purchase will be eligible for store credit or exchange. Jewelry and sale items are final sale. 

+ You will have the option at check out to ship either UPS Ground, UPS 2nd Day Air, or USPS Priority. Shipping costs are calculated at check out. You will receive and email with your tracking information.

Lady Jones can not be responsible for lost, misplaced or stolen packages.  

Please send all returns/exchanges to the following address. We will send a follow up email when your return has been processed. 

Lady Jones

4016 Tennyson Street

Denver, CO 80212


Have questions?

We're ready to help: ☎ 720-502-4944 (Sun.-Mon.: 11-5 // Tu.-Sat.: 10-6)

+ Please note we ship to all US addresses. International shipping is not available at this time.